Every insurance agent should have these qualities. The qualities we are about to explore will cover all aspects of people, including how they are inside and what they are outside. It is about being a person you can respect and being confident in the people who look back at you in the mirror.
Inside
Compassionate: Compassion is about caring for someone's behavior. It listens to their needs and cares about finding the best solution to meet those needs. Insurers who lack this quality may find themselves struggling in their operations. That's because those who are truly successful understand that their success depends on their ability to express sympathy to their customers.
Respect: It's hard to believe that this must be included but you will be surprised to find that I often see someone coming into a situation, telling the customer what it will be, and completely missing the mark. Respecting your customers means listening to their needs. Ask questions, seek clarification, and don't bring personal bias into the meeting. Remind yourself that your customers have their own belief systems and respect their identity.
Be careful: listen, participate and pay attention. Knowing that your customers are trying to deliver important information, your job as an insurance agent is to understand what they are asking you. If you don't understand that you may end up selling the wrong policy to them, when this happens, no one will win, because once they realize they don't have what they want, they will cancel the policy and work with other agents. go together. Be aware that you can save time and trouble later.
outer:
Carefully decorated: Carefully decorated just means putting together. If you have a long beard, make sure it is combed and presented. You should be clean and you will want to take a shower before meeting with the client. You only have one chance to make a first impression, so count it.
Dress properly: If you are a woman, what to wear, avoid wearing too much clothes. You have to remember that you are visiting family members, they may have different values, or they may not appreciate someone entering their home, wearing a way that may be considered offensive. A beautiful shirt and casual pants are perfect for business and leisure. For men, wearing closed toe shoes is a good starting point. Shorts can only be used in the summer, and only when a beautiful top, no wife's beaters or comment T-shirts, potential customers may be offended.
Free from interference: Freedom of interference means you mute or turn off your phone, you remove the Bluetooth headset, and if you have a music player, leave it in the car. When you enter the home, you need to make sure that the only thing you care about at the time is to help your customers. If you feel that you can't do this, it might be better to reschedule your appointment. Keep any drama in your life at your doorstep. Don't bring it in.
When you have this combination, you will find that your insurance business will do better, your customers will respect you more, and extreme, you will make more money. Although it is not for making more money, who can say that this is a good benefit for doing the right thing.
Orignal From: The quality that every insurance agent should possess
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